Terms of Service

1. Agreement to Terms

By accessing or using CommuLand (commuland.com), you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Description of Service

CommuLand provides an AI-powered Contact Relationship Management (CRM) platform that includes:

• Contact management with AI-powered business card extraction
• Organization and company management
• Event tracking and management
• Deal pipeline and sales tracking
• Activity logging and timeline
• Telegram bot integration for business card scanning
• Email integration for inbound contact creation
• Team collaboration and multi-tenant workspaces

3. Account Registration

To use CommuLand, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information during registration.

4. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose or in violation of any applicable laws
• Upload content that infringes on intellectual property rights of others
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated tools to scrape or extract data from the service without permission
• Interfere with or disrupt the service or its infrastructure
• Upload malicious files, viruses, or harmful code

5. Credits and Billing

Certain features of CommuLand require credits, including AI-powered business card extraction and OCR processing. Credits are consumed per operation as described in the pricing page. Unused credits do not expire unless your account is terminated.

Refunds

Credit purchases are generally non-refundable. If you believe you were charged in error, please contact our support team within 30 days of the charge.

6. Data and Content

You retain ownership of all data and content you upload to CommuLand. By using the service, you grant us a limited license to process, store, and display your content solely for the purpose of providing the service to you.

We do not sell your data to third parties. Your CRM data is tenant-scoped and isolated from other organizations on the platform.

7. AI Processing

CommuLand uses third-party AI services (including Azure OpenAI) to extract information from business cards and documents. While we strive for accuracy, AI-extracted data may contain errors. You are responsible for reviewing and verifying all AI-generated content.

8. Third-Party Integrations

CommuLand integrates with third-party services including Telegram and Resend. Your use of these integrations is also subject to the respective third-party terms of service. We are not responsible for the availability or performance of third-party services.

9. Intellectual Property

The CommuLand service, including its design, code, and branding, is owned by CommuLand and protected by intellectual property laws. You may not copy, modify, or distribute any part of the service without our written consent.

10. Limitation of Liability

To the maximum extent permitted by law, CommuLand shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the service.

11. Termination

We may suspend or terminate your account at any time if you violate these terms. You may delete your account at any time by contacting support. Upon termination, your data will be deleted in accordance with our Privacy Policy.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes by email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.

13. Contact

If you have questions about these Terms, please contact us at support@commuland.com.